Entitlements

Entitlements are divided into two categories: quantity limits (how much you can use) and premium features (what you can use).

Quantity limits

These limits are present in every tier, with values that increase at higher tiers:

Limit	Description	Enforcement
Max sites	Maximum number of active sites.	Site creation is blocked when the limit is reached.
Max visitors per month	Maximum visitor check-ins per calendar month.	Check-in is blocked when the limit is reached. Resets at the start of each month.
Max admin users	Maximum admin/operator user accounts.	User creation is blocked when the limit is reached.
Max document templates	Maximum custom document templates.	Template creation is blocked when the limit is reached. Default templates don't count.

When a limit is reached, the API returns a clear error indicating which limit was hit and the current usage. Existing data is never deleted or made inaccessible — only the creation of new resources is blocked.

Premium features

These features are on/off per tier:

Feature	Description
WLAN guest access	RADIUS authentication, session management, firewall adapters. Requires Atrium Agent.
CRM integration	CRM adapter layer (Salesforce, HubSpot, Dynamics 365, generic webhook).
Calendar integration	Calendar adapter layer (Exchange, Google Calendar) for room lookup and booking.
Custom document templates	Create and edit custom templates. Without this, only default (platform-provided) templates are available.
API access	Tenant-scoped API access for custom integrations.
Analytics dashboard	Telemetry and analytics views in the admin dashboard.

Features not included in your tier are hidden from the admin UI — the interface shows only what's available to you, not a feature matrix with locked items.

Viewing your entitlements

The admin dashboard shows your current entitlements and usage:

1. Navigate to Settings → License (or the license section in the dashboard).
2. View:
   • License info: SKU, status, expiry date.
   • Features: Which premium features are included.
   • Usage: Current usage against each quantity limit (e.g., "3 of 5 sites").

Enforcement behavior

• Quantity limits: Enforced at the API layer. The API returns 403 Forbidden with a body indicating the specific limit and current usage.
• Premium features: Enforced at both the API layer (endpoints return 403) and the frontend (navigation items and settings for unentitled features are hidden).