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Signatures

Atrium captures digital signatures on the kiosk tablet when visitors acknowledge documents. This page explains what's captured, how it's stored, and what it means legally.

What's captured​

When a visitor signs a document on the kiosk, the system captures:

  • Signature image — A PNG image of the signature with a transparent background. This is what gets embedded in the archival PDF.
  • Stroke data — The raw coordinate data of every pen/finger stroke, with timestamps. This is a higher-fidelity record than the rasterized image — it can be replayed to verify the signature was drawn naturally (not pasted or forged).
  • Capture timestamp — When the signature was captured.
  • Device ID — Which kiosk tablet captured the signature.

How signing works on the kiosk​

  1. After the visitor reads a document and taps "Read & Proceed to Sign," a signature pad appears on screen.
  2. The visitor draws their signature using their finger or a stylus.
  3. The pad shows the drawn signature in real time.
  4. If unsatisfied, the visitor can clear and redraw.
  5. Once a signature is drawn, the "Sign & Continue" button activates.
  6. Tapping "Sign & Continue" captures the signature and moves to the next document (or completes check-in).

The signature pad uses the full width of the tablet screen to give enough space for a natural signature.

Storage and retention​

Signature data is PII and is subject to the same retention policies as visitor data:

  • Stored as a binary artifact linked to both the visitor record and the specific document version that was signed.
  • When a visitor record is deleted (manually or via automatic GDPR retention), all associated signature data is deleted with it.
  • Signature data is not accessible to other tenants — standard tenant isolation (RLS) applies.

Atrium captures digital signatures as evidence of acknowledgment — the visitor saw the document and signed it. This is the common legal standard for NDAs, safety policies, and data processing notices in most jurisdictions.

What Atrium provides:

  • Tamper-evident archival: the SHA-256 hash of the HTML snapshot + signature data is embedded in the PDF and stored separately. Modifications to either artifact are detectable.
  • Timestamp evidence: when the signature was captured, on which device.
  • Version tracking: exactly which version of the document was signed.

What Atrium does not provide:

  • Qualified electronic signatures (per eIDAS or equivalent regulations). These require integration with a qualified trust service provider and are only legally required for specific document types in specific jurisdictions. If your use case requires qualified signatures, this can be added as a post-processing step.
  • Non-repudiation in the cryptographic sense. The current hash-based approach provides integrity verification (the document wasn't tampered with), not non-repudiation (the signer can't deny they signed it). For the typical visitor management use case — acknowledging an NDA or safety policy — this level of evidence is sufficient.
Not a digital signature in the PKI sense

The term "digital signature" in Atrium refers to a handwritten signature captured electronically. It is not a cryptographic digital signature (PKI-based). If PKI digital signatures become a requirement for your documents, contact us about qualified electronic signature integration.